Privacy Policy


Introduction


Welcome to our food delivery platform (hereinafter referred to as "the Platform"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy aims to inform you about how we collect, use, store and protect your personal information, as well as the rights you have regarding your personal information. Please read this policy carefully before using the Platform.


Information Collection

  1. Personal Identification Information: When you register as a user or merchant on the Platform, we may collect your name, email address, phone number, delivery address, payment information (such as credit card details), etc.
  2. Usage Information: We collect information generated during your use of the Platform, including order history, browsing records, search history, preference settings, etc.
  3. Device Information: We may collect information about the device you use, including device model, operating system, IP address, unique device identifier, browser type, etc.
  4. Location Information: With your consent, we may collect your geolocation information to provide delivery services and related functions.
  5. Third-Party Information: If you log in or use the Platform through a third-party platform, we may obtain relevant information about you from that third party.

Information Use

The information we collect will be used for the following purposes:


  1. To provide and maintain the services of the Platform, including processing orders, delivering meals, processing payments, etc.
  2. To improve and optimize the services of the Platform and provide personalized recommendations.
  3. To communicate with you, including sending order confirmations, delivery updates, promotional information, etc.
  4. To ensure platform security and prevent fraud and abuse.
  5. To comply with legal and regulatory requirements.

Information Sharing

We will not sell your personal information to third parties, but may share your information in the following cases:


  1. To complete orders, provide necessary information (such as delivery address, contact phone number) to merchants and delivery personnel.
  2. To cooperate with our service providers, such as payment processors, data storage service providers, etc.
  3. To comply with legal and regulatory requirements, or in response to legitimate requests from government departments.
  4. To protect the legitimate rights and interests of the Platform, users or the public.

Information Protection

We take reasonable security measures to protect your personal information from unauthorized access, use or disclosure. These measures include technical measures (such as encryption) and management measures (such as access control). However, please note that no internet transmission can be guaranteed to be 100% secure.


Information Storage

Your personal information will be stored on servers located in the United States and processed in accordance with applicable laws and this policy. We will retain your information for as long as necessary to achieve the purposes for which it was collected, unless the law requires or allows a longer retention period.


Your Rights

You have the right to:


  1. Access and view your personal information.
  2. Request correction of your personal information.
  3. Request deletion of your personal information, in certain circumstances.
  4. Restrict or object to our processing of your personal information.
  5. Withdraw your consent to the collection and use of your personal information.
  6. Request that we provide your personal information in a structured, commonly used and machine-readable format.


To exercise the above rights, please contact us through the contact information provided on the Platform.


Third-Party Links

The Platform may contain links to third-party websites or services. This Privacy Policy does not apply to these third parties, and we recommend that you review the privacy policies of these third parties.


Policy Updates

We may update this Privacy Policy from time to time. When we update it, we will post the updated policy on the Platform and update the "Last Updated Date" at the top of the policy. We recommend that you review this policy regularly.


Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the following methods:

[Your contact email]

[Your contact phone number]

[Your contact address]


Last Updated: [MM/DD/YYYY]